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Subscriptions renew automatically at the end of each billing period until cancelled. See
our Terms of Use and
Privacy Policy.
FAQs
Can I try Ambi for free? Will I be charged when the trial ends?
Yes. Each account gets one 7-day free trial with 4,000 Credits and 3 full Insights.
No payment method is required, and you won’t be charged automatically when the trial
ends.
Unused trial Credits expire at the end of the trial. To continue using Ambi, you can
choose a paid plan.
Which plan should I choose?
Plus is for everyday use.
Pro is for frequent use, with more active Routines and support for
external connections through MCP.
Max is for your heaviest workloads, with the highest Credits
allowance, unlimited Routines and unlimited scheduled nightly Insights.
What are Credits, and which features use them?
Credits are a shared usage allowance for real-time AI, Recaps, extra Insights,
Routines, Chat and AI Tasks.
With an active paid subscription, basic recording and transcription do not use
Credits when you manually start Listening in Ambi.
How much usage does each plan include?
The table below shows an example of mixed usage within a single period. All features
share the same Credits balance; these are not separate allowances or the maximum
usage for each feature.
Free estimates cover the full 7-day trial. Paid plan estimates cover 7 days.
Plan
Real-time AI Listening
Recaps
AI Tasks
Chat
Free
~2 hours
~4–5
~5
~15
Plus
~4 hours
~9
~10
~30
Pro
~26 hours
~32
~80
~240
Max
~62 hours
~95
~190
~580
Actual usage varies by content length, task complexity and how you use each feature.
Using more of one feature leaves fewer Credits for the others.
Basic recording and transcription from Listening sessions you start manually are not
included in the real-time AI Listening hours above. With an active paid
subscription, they do not use Credits.
What happens when I run out of Credits?
AI features that require Credits pause until you have Credits available again. With
an active paid subscription, you can still use basic Listening recording and
transcription. Free users need new valid Credits before starting another Listening
session.
Running out of Credits does not delete your existing content or recordings.
Do unused Credits roll over?
No. Your plan’s Credits balance resets to the full plan allowance every 7 days.
Unused plan Credits do not roll over. This also applies to yearly plans: Credits are
issued weekly, rather than all at once for the year.
Purchased top-up Credits are not affected by the weekly reset. They remain valid for
12 months from the date they are added to your account.
Can I buy extra Credits?
Yes, if you have an active paid subscription. You can buy top-up Credits without
upgrading your plan.
Top-ups add Credits only. They do not increase your active Routine limit, unlock MCP
or add to the Insights included in your plan. Free users cannot currently buy
top-ups.
What’s the difference between monthly and yearly billing?
Both billing options include the same benefits for your chosen plan. Only the
payment schedule and price differ. Yearly billing offers a standard 15% discount.
Your billing currency, taxes and total amount are shown at checkout.
How do I upgrade, downgrade or cancel my subscription?
Upgrades take effect immediately. Downgrades and cancellations generally take effect
at the end of your current paid billing period. Cancelling your subscription does
not immediately delete your existing content.
Manage your subscription through the service you originally used to subscribe.
Deleting the Ambi app does not cancel your subscription or stop automatic renewal.